Digiavera™ / Personal information
Privacy Policy
How Digiavera™ handles information connected to shopping, order fulfillment, customer support, and available privacy choices.
Last updated: October 10, 2026
Who is responsible
Hefei Qingcen Information Technology Co., Ltd., operating as Digiavera™, is responsible for the store-related processing described here. This notice covers our storefront and customer support. Contact service@digiavera.com for privacy questions or requests. Our business address appears below.
Information connected to your visit or order
We collect information you provide when ordering, contacting us, or creating an account where available, such as your name, email, phone number, billing and shipping addresses, order details, and support messages. Checkout payment information is processed by the relevant payment provider. Store operations may also involve device and browser information, IP addresses, cookies, and interactions with the storefront.
Why information is used
We use relevant information to complete purchases, arrange delivery, provide support, process returns, keep transaction records, protect the store against misuse, and meet legal duties. Analytics, personalization, or marketing may involve additional processing where those features are enabled and permitted. Where applicable, our legal bases include performance of a contract, legal obligations, legitimate interests balanced against your rights, and consent.
Service providers and other disclosures
Information may be disclosed to Shopify as our commerce platform, payment providers, delivery and fulfillment providers, and technology or support providers where needed for their role. We may also disclose information when required by law or to address fraud or protect legal rights. Advertising or enhanced-platform features, where enabled, may involve further sharing that applicable law treats as a sale, sharing, or targeted advertising. Your relevant opt-out rights are described below.
Cookies, marketing, and privacy choices
Essential cookies support functions such as the cart and checkout. Nonessential analytics or advertising technologies, if enabled, are subject to the choices and consent required in your region. Use the storefront’s available privacy controls or contact us to ask about the options applicable to you. You may unsubscribe from marketing emails or ask us to stop them; necessary order communications can continue. Where applicable, you can opt out of sale, sharing, or targeted advertising, including through a legally recognized browser preference such as Global Privacy Control.
Smart home products and outside apps
A product may use an app, account, cloud service, or wireless connection only as described for that model. An outside provider’s handling of device or app data is governed by its own privacy notice. Review that notice and the permissions before connecting a product. If you share setup details, device identifiers, or diagnostic information with our support team, we use those details to address your request. Avoid sending Wi-Fi passwords or account credentials.
Retention, safeguards, and international processing
We keep information for the time reasonably needed for its purpose, including order support, accounting, dispute handling, and legal recordkeeping. The appropriate period depends on the information and applicable obligations. We use reasonable safeguards, although no system is completely secure. Our company is located in China, and providers may process information in other countries. Where law requires transfer safeguards, the relevant approved mechanisms apply.
Your rights and requests
Depending on your location, you may request access, correction, deletion, portability, restriction, or objection; withdraw consent; or opt out of sale, sharing, or targeted advertising. Where available, you may use an authorized agent, appeal a decision, or complain to a privacy regulator. Email us with the right you wish to exercise. We may verify your identity proportionately and will respond within the legally applicable period without unlawful discrimination. Some information may need to be retained for legal reasons.
Children and updates
Our store is intended for adult shoppers. If you believe a child has provided personal information inappropriately, contact us so we can review and take the action required by law. We may update this notice when our practices change and will display the updated date. Material changes will be communicated as required.
Digiavera™ · Customer Support
Email: service@digiavera.com
Phone: +86 184-6619-2109
Customer Service Hours: 8:00 AM – 10:00 PM Daily
China local time (UTC+8)
Legal Company Name: Hefei Qingcen Information Technology Co., Ltd.
Owner: Zhang Wei
Business Address: Room 1907, Building B, Qiaoyue Mountain City, No. 199, Tianbu West Road, Shushan Economic Development Zone, Shushan District, Hefei City, Anhui Province